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Saturday, September 12, 2009

Speech Recognition - Ready for Prime Time?

The machine had been delivered two days ago on her first adult birthday. She had said, "But father, everybody - just everybody in the class who has the slightest pretensions to being anybody has one. Nobody but some old drips would use hand machines - "

The salesman had said, "There is no other model as compact on the one hand and as adaptable on the other. It will spell and punctuate correctly according to the sense of the sentence. Naturally, it is a great aid to education since it encourages the user to employ careful enunciation and breathing in order to make sure of the correct spelling, to say nothing of demanding a proper and elegant delivery for correct punctuation."

Even then her father had tried to get one geared for type-print as if she were some dried-up, old-maid teacher. But when it was delivered, it was the model she wanted - obtained perhaps with a little more wail and sniffle than quite went with the adulthood of fourteen - and copy was turned out in a charming and entirely feminine handwriting, with the most beautifully graceful capitals anyone ever saw. Even the phrase, "Oh, golly." somehow breathed glamour when the Transcriber was done with it.

--Isaac Asimov, Second Foundation - 1953



Here at AnandTech, we do our best to cover the topics that will interest our readers. Naturally, some topics are of interest to the vast majority of readers, while others target a more limited audience. At first glance, this article falls squarely into the latter category. However, when we think about where computers started and where they are now, and then try to extrapolate that and determine where they are heading in the future, certainly the User Interface has to play a substantial part in making computers easier to use for a larger portion of the population. Manual typewriters gave way to keyboards; text interfaces have been replaced by GUIs (mostly); and we have mice, trackballs, touchpads, and WYSIWYG interfaces now. Unfortunately, we have yet to realize the vision of Isaac Asimov and other science fiction writers where computers can fully understand human speech.

Why does any of this really matter? I mean, we're all basically familiar with using keyboards and mice, and they seem to get the job done quite well. Certainly, it's difficult to imagine speech recognition becoming the preferred way of playing games. (Well, some types of games at least.) There are also people in the world that can type at 140 wpm or faster -- wouldn't they just be slowed down by trying to dictate to the computer instead of typing?

There are plenty of seemingly valid concerns, and change can be a difficult process. However, think back for a moment to the first time you saw Microsoft's new wheel mouse. I don't know how other people reacted, but the first time I saw one I thought it was the stupidest gimmick I had ever seen. I already had a three button mouse, and while the right mouse button was generally useful, the middle mouse button served little purpose. How could turning the middle mouse button into a wheel possibly make anything better? Fast forward to today, and it irritates me to no end if I have to use a mouse that doesn't have a wheel. In fact, when I finally tried out the wheel mouse, it only took about two hours of use before I was hooked. I've heard the same thing from many other people. In other words, just because something is different or you haven't tried it before, don't assume that it's worthless.

There are a couple areas in which speech recognition can be extremely useful. For one, there are handicapped people that don't have proper control over their arms and hands, and yet they can speak easily. Given how pervasive computers have become in everyday life, flat out denying access to certain people would be unconscionable. Many businesses are finding speech recognition to be useful as well -- or more appropriately, voice recognition. (The difference between speech recognition and voice recognition is that voice recognition generally only has to deal with a limited vocabulary.) As an example, warehousing job functions only require a relatively small vocabulary of around 400 words, and allowing a computer system to interface with the user via earphones and a microphone can free up the hands to do other things. The end result is increased productivity and reduced errors, which in turn yields better profitability.

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